Thank you for purchasing our product on the websitewww.botstream.tech/by Edugem Technologies Pvt Ltd. (“Company”). The Company offers you a refund right for purchases that are directly made on the websitewww.botstream.tech/, if you are not satisfied with the Product, provided that the conditions set forth in this Refund Policy are met, in addition to the refund rights that are mandatorily granted by the applicable laws.
Botstream (“Website”) is provided by Edugem Technologies Pvt. Ltd. on a free basis. Once you start using the Website, you will have access to its basic features, including the browser version of the Botstream atwww.botstream.tech/. Access to unlimited features of Botstream requires paid subscriptions. The full list of Botstream’s features and pricing are provided on the Website. You can choose different subscription options. Prices are in U.S. dollars and may vary in countries other than the U.S. You will have all the necessary information about your subscription plan on the Website before the purchase. Your subscription will be automatically renewed within 24 hours before the current subscription ends. Please see Section 4.Cancellation to understand how to cancel your subscription.
You can pay for your subscription via debit or credit card. Payment will be charged to the payment method you provided at the time of purchase. You authorize us to charge the applicable subscription fees to the payment method that you have chosen.
Cancelling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. Note that deleting the app does not cancel your subscriptions.
If you purchased a subscription or enabled a free trial on the App Store/Google PlayStore: You’ll have to request it directly from Apple/Google. To request a refund, follow these instructions from the App Store: Apple support page, PlayStore: Google's support page.
If you purchased a subscription or enabled a free trial on our website: Subscriptions are managed by you. You may cancel your subscription purchased on our Website by contacting us via the “Contact Us” form available on the Website, or by clicking the cancellation link in the confirmation email you received after completing the payment process. To avoid being charged for your next billing period, cancel your subscription at least 24 hours before your next billing date. Subscription fees are non-refundable.
Please note that, generally, all purchases are considered final and non-refundable. We do not offer refunds or credits for partially used periods, except as required by applicable laws in your jurisdiction and certain criteria established by our company.
If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder. We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.
We reserve the right to modify, terminate, or otherwise amend our offered subscription plans at any time. We will give you reasonable notice of any such changes by posting them on or through the App and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
For more details please contact us.